Consulting Practice Scope
Design and technology R&D services for nonprofits, universities, and small/medium-sized businesses.
Expert review, experience design, and design validation.
Patient-centered research and user experience evaluation.
Community engagement platform development.
Strategic innovation and research design.
Proposal/program/grant writing/reviewing services.
USA: NIH/NSF/Foundations; EU: HORIZON.
Domains: innovation development, intervention development for education or therapies using arts, digital arts, technology, community/stakeholder engagement, educational product delivery, distribution, and fulfillment.
Sectors: higher education, K-12, healthcare, museums.
CORE METHODS
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Understand the gap between experts and lay users or the public with intensive, interactive conversations designed to promote mutual understanding and generate paths for innovative solutions.
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Design and organize information and interaction structures for product and service development and delivery to help prototyping and implementation teams.
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Gain understanding of user/patient/stakeholder needs, behaviors, and experiences to inform and improve product or service design through expert heuristic inquiry, think-aloud sessions, interviews and surveys.
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Determine the appropriateness of research for desired measurable outcomes, set performance benchmarks and estimate feasibility of success.
client case studies
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Stakeholder co-design workshops, design brief development, and platform prototyping of an online forum for community engagement.
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Expert review, experience design, interaction design, and team-building/staffing toward an FDA-approved VR suite for chronic pain management.
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User Research, Design Research + Experience Design
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Study Design, Evalution, Data Analysis & Reporting
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Expert Interviews & Group Moderation
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Workshop Facilitation (In-Person & Online)