Consulting Practice Scope

Design and technology R&D services for nonprofits, universities, and small/medium-sized businesses.

  • Expert review, experience design, and design validation.

  • Patient-centered research and user experience evaluation.

  • Community engagement platform development.

  • Strategic innovation and research design.

Proposal/program/grant writing/reviewing services.

  • USA: NIH/NSF/Foundations; EU: HORIZON.

  • Domains: innovation development, intervention development for education or therapies using arts, digital arts, technology, community/stakeholder engagement, educational product delivery, distribution, and fulfillment.

  • Sectors: higher education, K-12, healthcare, museums.

CORE METHODS

  • Understand the gap between experts and lay users or the public with intensive, interactive conversations designed to promote mutual understanding and generate paths for innovative solutions.

  • Design and organize information and interaction structures for product and service development and delivery to help prototyping and implementation teams.

  • Gain understanding of user/patient/stakeholder needs, behaviors, and experiences to inform and improve product or service design through expert heuristic inquiry, think-aloud sessions, interviews and surveys.

  • Determine the appropriateness of research for desired measurable outcomes, set performance benchmarks and estimate feasibility of success.

client case studies

  • Stakeholder co-design workshops, design brief development, and platform prototyping of an online forum for community engagement.

website mockup

  • Expert review, experience design, interaction design, and team-building/staffing toward an FDA-approved VR suite for chronic pain management.

  • User Research, Design Research + Experience Design

  • Study Design, Evalution, Data Analysis & Reporting

  • Expert Interviews & Group Moderation

  • Workshop Facilitation (In-Person & Online)